AudioChannel.Net provides messages on hold presentations and background audio services for business, updated regularly and available online. To use an audiochannel.net telephone on hold messages program, please follow the instructions below.
Instructions to Setup an Audiochannel.Net On-Hold Messages Program
Step 1. Download the IMS On Hold Messages and Music Player
Audiochannel.Net uses the IMS On-Hold Messages Player for Windows made by NCH Swift Sound. The player can be downloaded directly by clicking on this link:
Once the software has downloaded, run the setup file "imssetup.exe" or open ims.zip to install the software.
Step 2. Download an AudioChannel.Net On-Hold Program
- Option 1 (Download Files)
For programs which do not update, download one of these files. Once the file has downloaded run your IMS On-Hold Messages Player, select 'Load' and 'Browse' to find the downloaded file then click 'OK'.
- Option 2 (Automatically Updating Audio Channels)
- Music Selection (includes 10 music tracks)
Includes a selection of copyright licenced music including piano, sax, guitar and jazz from serious/quality to light/casual image. All tracks have been selected to be suitable for music on hold. Once you have loaded this file you can select which tracks you wish to use by clicking on "Music Selection".
Download IMS File (music.nch)
- Business Group Presentation Material
These are on-hold audio presentations produced for specific types of business. Once you have loaded the file, you can select from a list of messages to create your own free tailored on-hold presentation.
- Generic On-Hold Messages
Short messages to play infrequently to remind the caller that they have not been forgotten: "Thank you for calling..." (etc). These messages can be used on their own or with other user recorded messages.
- History on Hold
Includes famous speeches including Winston Churchill "... this was their finest hour", Ronald Reagan "Mr Gorbachev, tear down that wall" and the first recorded advertisement "I am the Edison Phonograph". Interspersed with "Thank you for holding..." messages.
Download IMS File (history.nch)
- Trivia Time On Hold
Did you know the average population per square mile in Cairo is 97,000 people? Or, did you know that each year the average American eats 3.36 pounds of peanut butter? One of the most effective ways to keep callers holding longer is this popular Trivia Time On-Hold Presentation.
Download IMS File (trivtime.nch)
If you select one or more of the following channels, the IMS will automatically log on every day (unattended) and update your on-hold messages. These channels can be used on their own or intersperced with your own company's messages.
To subscribe to an audio channel, run your IMS On-Hold Messages Player, click "Load" and then select the Audio Subscription Channels Option. Click Add end then enter the channel ID as listed below.
If you have any suggestions for more channels, please contact us at firstname.lastname@example.org.
- Answer This ID: 1024-fvtkut
- Average Day ID: 1025-ciqivd
- BizQuiz ID: 1026-rkmuop
- Trivia Time ID: 1027-hukkpq
- Option 3 (Professional Messages)
You can use the Audiochannel.Net material with professionally produced on-hold messages. If you need to find a producer of on-hold messages, we recommend this list of production studios: